Jasmine Escobar

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Activity overview

Latest activity by Jasmine Escobar
  • Jasmine Escobar created an article,

    Can I make a purchase from a store over the phone?

    Our stores are unable to process orders over the phone. If a store in your area has the gear you want, you can use our buy online, pick up in store option. You can find your closest location HERE.  

  • Jasmine Escobar created an article,

    Can I buy online and pick up at a store?

    Buy Online, Pick Up at Store orders are available at select locations. Learn more about our buy online, pick up at store option HERE. For more information on store and online services, check out ou...

  • Jasmine Escobar created an article,

    What payment options do I have?

    We accept cash at our stores (along with other forms of payment shared HERE). For guests shopping online, we now offer interest-free payment plans with Afterpay across North America and Klarna in a...

  • Jasmine Escobar created an article,

    How can I cancel my order?

    Double check your gear and the total amount in your shopping bag before you complete your order—we’re unable to modify or make edits once it’s been placed.

  • Jasmine Escobar created an article,

    Check order status

    Once your order ships, we’ll email your tracking information so you can follow along. To review your order or return status, click HERE.

  • Jasmine Escobar created an article,

    What is your return policy?

    You have 30 days from the shipping date of your order. Items must be in their original condition and include all labels. You have to make the return in the same market/region where you made the pur...

  • Jasmine Escobar created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Jasmine Escobar created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more

  • Jasmine Escobar created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Jasmine Escobar created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...